Shipping & Returns Policy

Thank you for ordering from us.  The following Shipping and Return policy applies to the website owned and operated by Motorcity Metal Designs, Inc.

1.SHIPPING POLICY

We will process your order quickly and guarantee it to be delivered safety.

We can ship products anywhere within the United States using either USPS or UPS as shipping providers. When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method selected and your shipment’s destination.

Generally, orders will typically ship within 1 week from the customer’s order date on average.  Custom orders could take up to 2 weeks to ship.

2. Shipping Charges

   Our shipping charges are determined by the weight of your order and shipping method selected, excluding applicable sales tax.

   b. International Orders

   Unfortunately, we do not currently offer International Shipping, however, this is an option that we will be looking into in the near-future.

   2. RETURN, EXCHANGE POLICY, CANCELLATIONS

   Our goal is to ensure your complete satisfaction with your purchase.

   Return Policy/Cancellations

   Custom Items/Monograms are non-refundable. We can not allow the cancellation/return of an item, as all items are made to order. We have time and resources that have already been allocated to processing an item from the time an order is placed.

Non-Customized Item(s) and Stock Items are subject to a 10% cancellation/restocking fee, but is solely at the discretion of Motorcity Metal Designs. All returns require a RMA #.  Please contact 734-345-1001 or email us at info@motorcitymetaldesigns.com for your return authorization number.

Contact Us

If you have any further questions or concerns regarding these terms, you can call 734-345-1001 or simply contact us via info@motorcitymetaldesigns.com